Stuck on a black screen? Learn how to force restart your Snapdragon Surface Laptop.
Modern Standby failures often cause firmware handshakes between the Snapdragon processor and Windows to hang.
The laptop may be stuck in an orphaned power state where the display fails to receive signals.
Avoid pressing the power button repeatedly, as this can trigger internal over-voltage protections in your device.
Hold the power button for 30 seconds, then press Power and Volume Up simultaneously for 15 seconds.
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