Stop erratic tracking and sensor glitches with these expert troubleshooting steps for your device.
The Elevate V5 sensor uses photoplethysmography, shining green light into skin to measure blood flow volume.
Cadence lock occurs when the watch mistakes your running arm movement for your actual heart rate.
Wear your strap snug, two finger-widths above the wrist bone, to prevent ambient light signal leakage.
If lights aren't flashing, perform a hard reset or check for firmware conflicts affecting sensor drivers.
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